Common Questions & Answers

How do I join the practice?

How do I make an appointment?

How do I get investigation results?

How do I order a repeat prescription?

How do I request a fitness for work note?

How do I get medical help when the practice is closed?

 

How do I cancel an appointment?

If you have received an appointment reminder text message (SMS) you can simply reply CANCEL back by using the same message.

If you are registered for online access, you can cancel your appointment by logging onto your account from any computer, tablet or smartphone.

You can call us on 0141 632 4698.

If you are passing by just pop in and kindly let our receptionists know that you wish to cancel your appointment.

Thank you in advance for allowing another patient to use your appointment slot!

 

How do I self-refer to Physiotherapy?

You can self refer to the Physiotherapy Service by clicking here to download the form.  Once completed please post or hand in to the relevant address which can be found here.

 

How do I comment on the practice services or make a complaint?

We are very happy to get feedback on how our practice is meeting your needs. If you are unhappy with any aspect of the care you have received then please contact the Office Manager.  More information about complaints is available by clicking here.