Common Questions & Answers

How do I cancel an appointment?

If you have received an appointment reminder text message (SMS) you can simply reply CANCEL back by using the same message.

If you are registered for online access, you can cancel your appointment by logging onto your account from any computer, tablet or smartphone.

You can call us on 0141 632 4698.

If you are passing by just pop in and kindly let our receptionists know that you wish to cancel your appointment.

Thank you in advance for allowing another patient to use your appointment slot!

How do I self-refer to Physiotherapy?

You can self refer to the Physiotherapy Service by clicking here to download the form. Once completed please post or hand in to the relevant address which can be found here.

How do I comment on the practice services or make a complaint?

We are very happy to get feedback on how our practice is meeting your needs. If you are unhappy with any aspect of the care you have received then please contact the Office Manager. More information about complaints is available by clicking here.

latest news

COVID-19 vaccine - 5 to 11 year olds

Publication Date: March 29 , 2022

Children aged 5 to 11 years old are now be eligible for a COVID-19 vaccine. For info click here or call: 0800 030 8013. Please do not call the practice as we are unable to provide information.

View Details

Travel advice, vaccines, anti-malarials now done outside the practice by healthboard

Publication Date: March 29 , 2022

This is no longer provided in the practice, GGC healthboard provide this service. Information on what vaccinations are required, together with malarial and safe travel advice can be found at at Home - Fit for Travel. The website allows you to select your destination and then view the requirements for the destination before contacting the providers on the board website. 4 Travel Vaccines are available on the NHS (Typhoid, Hepatitis A, DPT and Cholera) at no direct cost to the patient. Any other vaccinations will incur a cost. Please scan the qr code for more information.

View Details

Long covid support

Publication Date: February 21 , 2022

Think you might have long covid? Are you struggling? The Scottish government have posted information and access to support on NHS Inform - click here.

View Details

Covid Vaccination Exemption Certificates

Publication Date: November 08 , 2021

Important Notice. GPs and their teams cannot issue vaccination exemption certificates. Further information on the vaccination exemption certificates scheme, including information on safe vaccination and routes to obtain an exemption can be found on the Scottish Government and NHS Inform websites. Alternatively you can phone the free NHS Covid helpline on: 0808 196 8565. Dr Gregor Smith Chief Medical Officer.

View Details

Flu

Publication Date: September 01 , 2021

Flu vaccinations are NOT being given at the practice this year. Information on how you obtain your flu vaccination is available here. Please do not call the practice for information as we are no longer responsible for delivery of flu vaccinations and therefore cannot provide information. As always, we encourage you to consider getting vaccinated.

View Details