Appointments with the GP or practice nurse can be made via reception. Please call before 11am.
Please remember that the majority of doctors appointments are 10 minutes long. This is in keeping with other general practices nationally, and enables us to balance the demand of workload within the surgery.
We ask that if there is more than one issue that needs to be discussed that this can be dealt with within that time. The doctor or nurse may ask you to make a further appointment if he or she is unable to cover all the issues in that appointment slot.
If we do not have available routine appointments to fit with a need and a patient feels their problem cannot wait until the next available offered, they will be told that a GP will call them back to assess the appropriate pathway for them. For patients who need to be seen, this will involve bringing them in to an "extra" slot created specifically by the GP. If through agreement between the GP and patient an alternative plan is more appropriate, this will be made.
Many issues can be dealt with by a phone call. The receptionist may offer you this option or you can request a telephone consultation with a GP. If your usual GP is at work you can arrange for a call back from them that day, or, if they are not at work, you can arrange a call back for another day. If you do not have a usual GP, or need to speak to a doctor that day, you can arrange a call back from the "On Call" GP. Please let the receptionist know the urgency of your enquiry. If you wish to discuss results please would you ask to speak to the doctor who ordered the test when ever possible. Please ensure that you are available to speak on that day if the doctor is unable to contact you they may leave a message asking you to phone back.
Home visits are intended for the elderly or housebound patients. Children can usually be brought to the surgery. If you think you may need a home visit we ask that you try to call before 11.00 as the GPs will usually try to visit you between their morning and evening surgeries.
Important Notice. GPs and their teams cannot issue vaccination exemption certificates. Further information on the vaccination exemption certificates scheme, including information on safe vaccination and routes to obtain an exemption can be found on the Scottish Government and NHS Inform websites. Alternatively you can phone the free NHS Covid helpline on: 0808 196 8565. Dr Gregor Smith Chief Medical Officer.View Details
Flu vaccinations are NOT being given at the practice this year. Information on how you obtain your flu vaccination is available here. Please do not call the practice for information as we are no longer responsible for delivery of flu vaccinations and therefore cannot provide information. As always, we encourage you to consider getting vaccinated.
The practice cannot provide you with a covid vaccination passport but you can find out how to get one here.View Details
The covid-19 vaccination programme is underway in Greater Glasgow and Clyde. Some groups are being vaccinated at the GP practice and others are being vaccinated elsewhere by the healthboard. We encourage you to get vaccinated. More info can be found here.View Details